# Navigate Via Tension

**Challenges and opportunities** for an organization are revealed by people bringing awareness to the reasons why they experience tension.

**Note:** In this context, a *tension* is a personal experience: a symptom of dissonance between an individual’s perception of a situation, and their expectations (or preferences).

To **discover drivers**, investigate what stimulates tension, and describe what’s happening and what’s needed. Sometimes an inquiry reveals misconceptions and the tension goes away.

![Navigate Via Tension, Describe Organizational Drivers, Respond To Organizational Drivers](https://patterns.sociocracy30.org/img/process/navigate-describe-respond.png)